Are University Professors Doing Their Job if Undergrads Do Not Know How Research Works?

The question is posed by a new post from funkdoctorx:

The issue here is that the public does not understand what professors really do and how research works at the University level. Now, if you are a professor or postdoc reading this, think way back to the time when you were a first year graduate student. Remember how much there was to learn about the way the academic world, and academic research worked? Did you have much, if any, idea of this from your time as an undergraduate? I know I certainly didn’t grasp this at all. Even as a young post-doc I’m still working to understand how the system works despite being at it for 5+ years.

I was no different.