The #retweetFAIL

I know, I know. A diversion from our usual. I’m actually not making fun of WEb2.0AwesomeszEleven!!!w00t!!! for once.
This thought connects, however, to a frequent problem I have with software companies. See this complaint about a cockup pulled by my favorite reference manager software, EndNote.

Endnote version X2, however, pulls a Microsoft-esque blunder in screwing with one of the fundamental features dear to this user. And they have the nerve to tell others who complained that it is the user who is just not giving this kewl new approach a chance! ‘sclowns…

Now Twitter is pulling the exact same crap with their #retweetFAIL debacle.